Privacy Policy
Who we are
CMRInsurance is the insurance agency of Christine M. Relyea, a State Farm agent in Staten Island, New York. The CMRInsurance Performance Hub (the Hub) at cmrperformancehub.com is our internal, invite-only tool that lets our team members see their own sales performance. It is not a consumer product and is not open to public signup.
Who this policy is for
The Hub is used by CMRInsurance employees and authorized staff. Accounts are created by the agency; there is no self-service registration.
What we collect
We collect account information such as your name, work email address, an optional secondary personal email for password-reset delivery, assigned role, and authentication credentials. We collect performance data: business activity metrics for each team member, such as applications written, quotes produced, outbound calls, and progress toward goals, plus basic technical data needed to keep the service working and secure.
Customer first names and last initials in the service activity log
The Hub stores a customer identifier in one place only: the service team’s activity log. When a service team member logs an activity — a multiline pivot, a cross-sell referral, a policy review appointment, a FORM conversation, a retention save, an app written, or an online review — they record the customer’s first name and last initial only (for example, “Maria R.”) — never the full name. This exists so that every logged activity can be verified against the agency’s records and is not simply a button press.
These identifiers in the log are visible only to the agency owner, designated reporters, and the team member who logged the entry. They are used solely to verify activity and to produce the agency’s internal service activity reports. They are automatically removed 15 months after the activity date; the activity count is kept, the identifier is not.
What we do NOT collect
Beyond the customer name described above, the Hub holds no policy numbers, no coverage details, no claims information, no contact details, and no financial information about any customer. Agency customer records stay in State Farm’s own systems and are never loaded into the Hub.
Signing in with Google
If Google sign-in is enabled for the Hub, signing in with a Google account shares only basic profile information with us: name, email address, and profile picture. This is used ONLY to identify the user and grant access to the Hub. It is never sold, never shared with advertisers, and never used to build a marketing profile.
CMRInsurance Performance Hub's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
How we use information
We use information to authenticate users, show each person their own numbers, support coaching and goal tracking, and operate and secure the service. We do not sell personal information, and we do not use it for advertising.
How information is shared
We share information only with service providers that run the Hub, acting on our instructions: Supabase (database and authentication), Vercel (hosting), and Resend (transactional email such as magic links and password resets). No other sharing occurs except where required by law.
How we protect it
Information is encrypted in transit. Access is limited by role, with row-level security so a team member can see only their own records. Accounts are invite-only, and credentials are never stored in readable form.
How long we keep it
We keep information for the duration of employment and for a reasonable period afterward for business and recordkeeping purposes.
Your choices
Team members may request access to, correction of, or deletion of their own account information by contacting us. Anyone who signed in with Google may also disconnect the Hub at any time from their Google Account permissions page at https://myaccount.google.com/permissions.
Changes to this policy
We will update the date at the top when this policy changes.
Contact us
CMRInsurance
Staten Island, New York
Email: christine.relyea@gmail.com